Familiarize yourself with the benefits available to you as a member of the North Carolina Retirement Systems. Stay up to date on the news and information that affects your benefits, access your personal retirement account forms and benefit estimators through ORBIT to plan your long-term financial future.
Attention State Health Plan Members: Dependent Eligibility Verification Audit
The State Health Plan recently announced strategic priorities and benefit changes designed to provide Plan members with stability and predictability in their health plan benefits. These changes also begin the task of lowering the state’s $43 billion in unfunded liabilities for retiree health benefits. Allowing ineligible dependents to participate in the Plan increases the overall cost of our Plan to members and taxpayers. Every dollar going to those who are ineligible is a dollar out of members’ pockets. As an important step towards reducing costs and eliminating waste, the Plan is conducting an audit to verify eligibility of dependents covered by the Plan.
This audit will focus on all subscribers with dependents under the age of 75 as of April 19, 2017. Members will receive a letter by the end of May, with a request to provide documentation of their dependents which will need to be provided by July 31, 2017. Failure to respond and produce the required documentation will result in termination of dependents’ coverage under the Plan effective August 1, 2017. Visit the State Health Plan website for more information.
Redesigned ORBIT Issues
Since the redesign of ORBIT, some members have had trouble logging in, whether they are users who already have accounts, or they are logging into ORBIT for the first time. Once in ORBIT, users are also having trouble with security emails, device registration and forgetting their username or password.
The Retirement Systems has created How To videos
, along with Frequently Asked Questions
, to help our members log into and navigate ORBIT. These videos and FAQs should help answer some of the most common questions and issues our members are encountering in the redesigned environment.
2016 Annual Benefits Statements Now Available!
If you are a current North Carolina public employee with more than 12 months of service, your 2016 Annual Benefits Statement (ABS) is in your ORBIT
account, and you can begin planning your retirement today! Your ABS is a unique, personalized snapshot of your projected sources of income in retirement.
Because ORBIT was recently updated with a new look and feel, the Retirement Systems has developed several “How To” videos
as well as some Frequently Asked Questions
to help members navigate the updated ORBIT site.
It lists service in the NC Retirement Systems as of Dec. 31, 2016, estimated retirement benefits from your pension, estimated Social Security income, and your contributions to the NC 401(k), NC 457 Plans, and the NC 403(b) Program. The statement also calculates any outside assets or pensions that you entered into the Retirement Income Calculator on the Prudential site. These combined assets will be calculated into your projected monthly retirement income, too.
- A User Guide training tutorial
- Frequently Asked Questions
- An animated video about the Annual Benefits Statement
- Links to resources for all ages and career stages
Former Retirement Systems Division Phone Number Possibly Being Used By Scammers
The Retirement Systems Division has been informed that a previous phone number associated with the Division is being used by a company that provides possible misleading information about the opportunity to qualify for a gift card or rebate voucher. Upon dialing the old number, callers are prompted to provide personal information, including credit card information and date of birth, in exchange for the opportunity to qualify for the offer.
This issue has been reported to the N.C. Department of Justice’s Consumer Protection Division which is investigating the matter.
The Retirement Systems Division encourages you to be mindful of potential scams and refrain from providing personal information over the phone requested by unauthorized personnel. The updated number for the Retirement Systems Division is 877-NC-SECURE (877-627-3287).
Guides for Members Nearing Retirement
Reduction-in-Force Information for Employees
- Reduction-in-Force Resources for Teachers' and State Employees' Retirement System (TSERS) Employees - employees who work for State agencies, community colleges, public universities, local k-12 school systems, and some charter schools
- Reduction-in-Force Resources for Local Governmental Employees' Retirement System (LGERS) Employees - employees who work for towns, cities, counties, municipal departments (such as fire, law enforcement, rescue and EMS), boards of alcohol control, libraries, authorities (such as housing, airport, and water and sewer), and other separate, local governmental entities