In this Issue:
2016 Retirement System Laws
The 2016 Edition of North Carolina Retirement Systems Laws is now available on our website.
Retirement Systems Peak Season for Retirement Processing
The months of March through July are the time of year when the N.C. Retirement Systems receives an increased number of retirement applications. We make every effort to process retirement applications as quickly as possible.
To facilitate timely application processing, members are encouraged to use the full 120 days available prior to their retirement date to sign and submit their Form 6, Claiming Your Monthly Retirement Benefit.
Upon receipt of the Form 6, the Retirement Systems will process and send additional forms to members to complete and return, including the Form 6E, Choosing Your Retirement Payment Option. Please remind your retiring employees that retirement benefits begin only after they have submitted a completed Form 6E. All forms can be found in ORBIT.
Peak Call Season
The retirement processing peak causes an increase in the number of calls to the Retirement Systems. Wait times have grown significantly during this busy season with wait times of 10+ minutes before a counselor is able to assist. We know how precious time is and we do not want you to spend yours waiting to get retirement answers, forms or information, so we’ve created tools to help you, as well as your employees, find the information you need in a timely manner.
Automated phone system – access your ORBIT information 7 days a week, 24 hours a day at 1-877-627-3287
FAQs on website – The Retirement Systems has a comprehensive list of FAQs on our website
In ORBIT, Active Employees can:
And Retirees can:
We recently redesigned our ORBIT site. We have developed some Frequently Asked Questions to help members navigate the new ORBIT environment.
Virtual Counseling Sessions Now Available
For members who have to travel 3 hours or more, or have special travel challenges, Virtual Retirement Counseling Sessions are now available. If you have access to a computer, meet these requirements, and an appointment is available before your retirement date, you can take advantage of this option. Email us at NCRetirement@nctreasurer.com to schedule your Virtual Counseling Session. To help us identify your request more quickly, please put “Virtual Counseling” in the subject line of your email.
Coming Soon: 2016 Annual Benefits Statements!
TSERS DIPNC Employer Training - Raleigh and Online
IRS warns of email scam targeting employers
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