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Welcome to My NC Retirement for government employees, employers, and retirees! Here you'll find resources and tools to help you determine what actions to take to address your short-term and long-term financial and retirement planning needs.

Having Trouble Contacting Us?

We have heard that many Retirement System members are calling our old toll-free number. You'll remember that we moved to a new location in 2015, and changed all our phone numbers at that time. Our correct toll-free number is 1-877-627-3287. Please make a note of it.

ORBIT Redesign Launched January 28

On January 28, 2017, the NC Department of State Treasurer launched its redesigned ORBIT ​site. ORBIT provides members secure access to their personal retirement account information 24 hours a day, seven days a week. 

The new site has a “responsive” design – meaning it will be easier to access from mobile devices, such as cell phones. The site also has enhanced security features, to help make members’ personal information more secure. Lastly, the new design incorporates NC Total Retirement branding to maintain a consistent “look and feel” across RSD websites. Head to ORBIT today to check it out!

NIRS Releases Pension Economic Impact Study

The National Institute on Retirement Security (NIRS) has released a study outlining the economic impact of defined benefit pensions. "Pensionomics 2016 - Measuring the Economic Impact of DB Pension Expenditures," was released in September 2016, and shows how pensions not only provide a source of income for retired public employees, but also contribute to local, state and national economies. The links below are to the full study, the North Carolina part of the study, and infographics showing how pension spending affects the economy.

Penalty Tax Exemption for Public Safety Employees

The 10% penalty tax on early withdrawals from a 401(k) plan do not apply to withdrawals made by a public safety employee, as defined by the IRS, if such withdrawals are made after separation from employment and after the employee attains the age of 50.​

Internal Revenue Code Section 415(b)
Internal Revenue Code section 415(b) is a federal provision that limits the amount of annual retirement benefits that an individual can receive from a pension plan. Beginning in August 2016, retiring TSERS and LGERS members may be affected by these limits. The NC Retirement Systems has created a fact sheet to help members understand IRC section 415(b) and make informed decisions about their retirement.​​

Requesting Appointments with the Retirement Systems
  • One-on-one appointments are generally reserved for members who are within one year of their retirement date. You will need to bring with you a Custom Benefit Estimate. This estimate can be generated by signing into ORBIT and clicking on "Create Custom Benefit Estimate." If you need an appointment, one-on-one appointments with a retirement counselor are currently booking 3-4 months out. Please plan accordingly.
  • If you have questions about your benefits estimate, or any other questions that can be answered over the phone, please feel free to contact us at 1-877-627-3287. Our knowledgeable telephone counselors can provide you with most of the same information that you would receive with an appointment, and it saves you time and travel!​
  • If you are applying for Retirement Benefits, please contact your employer to begin this process.​
  • Review the Retirement Readiness Checklist​ to prepare for your appointment.[NEW]​

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For questions about your retirement, please send us an email that includes your name, mailing address, phone number and inquiry.  In order to locate your information, please include your Member ID or the last four digits of your Social Security number in the email.