Skip Ribbon Commands
Skip to main content
Consumer Protection​

North Carolina Department of Justice investigates complaints and offers tips to protect consumers from various types of fraud. 

North Carolina Secretary of State - Securities Division investigates and provides information on investor fraud, Ponzi schemes, and other types of financial fraud.

Consumer Financial Protection Bureau
works to ensure that consumers get the information they need to make the financial decisions they believe are best for themselves and their families.

Consumer Affairs Division of the N.C. Commissioner of Banks responds to consumer inquiries and complaints involving  banks, trust companies, mortgage companies and other entities it regulates and protects consumers through community outreach.  



Better Business Bureau is a resource for objective, unbiased information on businesses.  The network of national and local BBB operations monitors and takes action on thousands of business issues affecting consumers.



The Federal Trade Commission is the nation's consumer protection agency. The FTC's Bureau of Consumer Protection works for the consumer to prevent fraud and unfair business practices in the marketplace and empowers consumers with free information to help them avoid fraud and deception.

Consumer Help Lines

Debt Problems

National Foundation for Credit Counseling
800-388-2227
www.nfcc.org

Credit Reporting Bureaus

Experian (formerly TRW)
888-397-3742
www.experian.com

TransUnion Corporation
800-888-4213
www.tuc.com

Equifax
800-685-5000
www.equifax.com

Federal Trade Commission
877-382-4357
www.ftc.gov/bcp/consumer.htm

Order Credit Report
877-322-8228
www.annualcreditreport.com

Telemarketing Fraud

National Fraud Information Center
800-876-7060
www.fraud.org

Federal Trade Commission
877-382-4357
www.ftc.gov/bcp/menus/consumer/phone/scams.shtm

Stop Junk Mail

Direct Marketing Association
212-768-7277
www.dmaconsumers.org

Citibank
800-374-9700
www.citibank.com

American Express
800-528-4800
www.americanexpress.com

Stop Telemarketing

Federal Trade Commission
877-382-4357
www.ftc.gov