Welcome to My NC Retirement for government employees, employers, and retirees! Here you'll find resources and tools to help you determine what actions to take to address your short-term and long-term financial and retirement planning needs.
Former Retirement Systems Division Phone Number Possibly Being Used By Scammers
The Retirement Systems Division has been informed that a previous phone number associated with the Division is being used by a company that provides possible misleading information about the opportunity to qualify for a gift card or rebate voucher. Upon dialing the old number, callers are prompted to provide personal information, including credit card information and date of birth, in exchange for the opportunity to qualify for the offer.
This issue has been reported to the N.C. Department of Justice’s Consumer Protection Division which is investigating the matter.
The Retirement Systems Division encourages you to be mindful of potential scams and refrain from providing personal information over the phone requested by unauthorized personnel. The updated number for the Retirement Systems Division is 877-NC-SECURE (877-627-3287).
ORBIT Redesign Launched January 28
On January 28, 2017, the NC Department of State Treasurer launched its redesigned ORBIT site. ORBIT provides members secure access to their personal retirement account information 24 hours a day, seven days a week.
The new site has a “responsive” design – meaning it will be easier to access from mobile devices, such as cell phones. The site also has enhanced security features, to help make members’ personal information more secure. Lastly, the new design incorporates NC Total Retirement branding to maintain a consistent “look and feel” across RSD websites. Head to ORBIT today to check it out!
NIRS Releases Pension Economic Impact Study
The National Institute on Retirement Security (NIRS) has released a study outlining the economic impact of defined benefit pensions. "Pensionomics 2016 - Measuring the Economic Impact of DB Pension Expenditures," was released in September 2016, and shows how pensions not only provide a source of income for retired public employees, but also contribute to local, state and national economies. The links below are to the full study, the North Carolina part of the study, and infographics showing how pension spending affects the economy.
Penalty Tax Exemption for Public Safety Employees
The 10% penalty tax on early withdrawals from a 401(k) plan do not apply to withdrawals made by a public safety employee, as defined by the IRS, if such withdrawals are made after separation from employment and after the employee attains the age of 50.
Internal Revenue Code Section 415(b)
Internal Revenue Code section 415(b) is a federal provision that limits the amount of annual retirement benefits that an individual can receive from a pension plan. Beginning in August 2016, retiring TSERS and LGERS members may be affected by these limits. The NC Retirement Systems has created a fact sheet
to help members understand IRC section 415(b) and make informed decisions about their retirement.
Requesting Appointments with the Retirement Systems
- One-on-one appointments are generally reserved for members who are within one year of their retirement date. You will need to bring with you a Custom Benefit Estimate. This estimate can be generated by signing into ORBIT and clicking on "Create Custom Benefit Estimate." If you need an appointment, one-on-one appointments with a retirement counselor are currently booking 3-4 months out. Please plan accordingly.
- If you have questions about your benefits estimate, or any other questions that can be answered over the phone, please feel free to contact us at 1-877-627-3287. Our knowledgeable telephone counselors can provide you with most of the same information that you would receive with an appointment, and it saves you time and travel!
- If you are applying for Retirement Benefits, please contact your employer to begin this process.
- Review the Retirement Readiness Checklist to prepare for your appointment.[NEW]